Assistance against legal claims. We will provide You with the below-specified assistance in situations when a legal claim is brought against You by the Selected Carrier in relation to Your Booking due to the alleged breach of the Selected Carrier's contractual clauses which are considered as unbalanced, disproportionate and/or abusive. These conditions include, among others, the practices commonly known as "throw-away", "back to back" and "hidden city" ticketing. We believe that these and similar contractual clauses are disproportionate and thus shall not enjoy legal protection.
In case the Selected Carrier brings a lawsuit against You claiming a breach of these contractual clauses, We will:
- Reimburse You the costs of Your legal expenses related to such legal proceedings; or
- Assist You in the legal proceedings and provide You with the aid of Our legal advisors who are experienced with claims of this nature; or
- Reimburse You the amount claimed by the Selected Carrier in relation to the alleged breach of its contractual clauses.
The choice of the appropriate and most suitable method and scope of Our assistance will be done upon Our discretion following a previous consultation with You.
In order to provide You with the above-specified assistance, We need You to contact us immediately after You are contacted by the Selected Carrier when they claim such a breach. And You must provide Us with all the relevant information and necessary cooperation so that We are able to find the appropriate solution to Your situation both timely and accurately.